Have a great day! In the meantime, please try the steps mentioned below: I recommend you delete the driver and root level and retry, follow the steps below: This page requires Javascript. Raise the plastic cover and retrieve your document from the scanner glass. Position the upper-left corner of the printed side over the icon on the scanner glass.

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Please verify your product is powered on and connected, then try again in a few minutes.

HP Customer Support – Software and Driver Downloads

Thus, the warranty has been removed from this product. Already have an HP account? Press the “OK” button, located in the center of the arrow buttons. Raise the plastic cover located on the printer’s upper panel, to the right of the control panel.

HP Photosmart C All-in-One Printer How to | HP® Customer Support

Click on the “Scan” button and wait for the device to finish scanning your document. Would you like to view the product details page for the new product? Photo Credits New key upload image by robootb from Photlsmart. In the Devices and Printers windows look for your HP printer. Lower the plastic cover back into place.


This product was sold by a third party. Select the desired files and choose scajner files’ to start a batch download. In the meantime, please try the lhotosmart mentioned below: The only options that appear are “Scan and reprint” and “Scan to memory card. By using this site, you accept the Terms of Use and Rules of Participation. This tool applies to Microsoft Windows PC’s only.

This product cannot be identified by Serial Number alone. This could take up to 3 minutes, depending on your computer and connection speed. See your browser’s documentation for specific instructions.

I don’t see my operating system. Javascript is c1480 in this photomsart. Wait for the printer to generate a final scan of your document. HP has scanned your product but currently has no suggestions for driver updates. Not sure which drivers to choose?

Accessed 28 December This product detection tool installs software on your Microsoft Windows potosmart that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Review the scan and make any desired changes to the scan settings. Depending on which text editor you’re pasting into, you might have to add the italics to the site name.


Obviously this is annoying because I either have to leave my PC on all the time, or reinstall the drivers every time I want to scan something.

Choose a different product. Drivers may be in development so please check back at a later date or visit the product homepage. Please make a different selection, or visit the product homepage. Message 5 photosmrt 5. Have you attempted any steps on your own before posting on the HP Forums?

How to Scan With the HP C |

Please use the product number and serial numbers of the new product to validate warranty status. Once it is done, follow this linkand scqnner the full feature driver software. I had similar problems with Windows 7 but it was not as consistent it would work for a while before stopping, not stop with every single reboot.